A Promise to You From Us
Our promise is simple, we are dedicated to providing the best infrared sauna available today. This translates into hand picked woods, quality hardware, heaters, electronics, and experienced craftsmanship for our customers with a lifetime guarantee. With 15 years experience in the sauna industry, NeoSauna is committed to providing superior, safety first infrared therapy saunas that are specifically crafted to provide the highest health rewards available.
We have utilized the scientific communities research to guide our designs for the ultimate environment aimed at increasing longevity, subduing many ailments, and maintaining overall mental and physical wellness. Our ongoing mission will always be better understand the human body through the latest scientific wellness research in order to relay it to our customers in the form of products updates and features.
Helping You Achieve Optimal Wellness
Our first priority is helping our customers reach their full wellness potential by educating them on the benefits of infrared light therapy, and assisting them in finding the right vessel to meet their health goals should they decide that infrared saunas are right for their lives.
Each NeoSauna is equipped full spectrum infrared heaters to provide the best know infrared therapy on the market today.
With optimal wellness in mind NeoSauna uses hand picked Western Red Canadian Cedar and North American Basswood which has been kiln dried to burn oils and resins away that may otherwise outgas allergens or toxins during the heating and cooling of the wood in the sauna environment.
Quality and Easy to Use Guarantee
Each of our saunas are designed to be very user friendly, using simple “plug-and-play”, non-proprietary components.
Changing out any of the heaters is as simple as changing a light bulb. Our team will go above and beyond to assist you with any questions or issues you may have regarding your sauna.
If there are any problems with any of your components, simply send the part to us (on our dollar) and we will fix the issue. Our lifetime warranty is included with all saunas to ensure your satisfaction.
What You Can Expect
• We will answer any of your questions to the best of our ability. If we don’t know the answer to something, we will be honest and try to find the answer for you.
• We will always be available to educate our customers on how our Infrared Saunas are built, and what happens “behind the scenes”.
• We will never speak badly about any competitor. We will only provide factual information and give you the tools you need to make an educated decision.
• Our intentions are to understand your reasons for investing in an infrared sauna and assisting in your wellness goals.
Dedicated to Safety and Education
If you haven’t already, please take the time to look through the content throughout our website to become more informed of the benefits and inner-workings of infrared saunas, as well as the benefits of infrared therapy.
We invite you to test our customer service. We promise not to pressure you with sales tactics, but to answer all of your questions to the best of our ability.
If you have any questions that weren’t covered in the content provided or are ready to make a purchase, our wellness representatives will be available to discuss any of your additional needs or purchase details.