Privacy Policy

Neosauna Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from neosauna.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising using these links:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@neosauna.com or by mail using the details provided below:

106 E Lincolnway, Ste 307, Cheyenne, WY, 82001, United States

Why Choose Neosauna?

  • Near/Mid/Far Infrared
  • Himalayan Salt Walls
  • Chromatherapy
  • Low EMF Carbon Heaters
  • Premium Bluetooth Speakers
  • All Non Toxic Materials
I Owe My Life to the Full Spectrum Infrared Sauna

After spending my youth as an elite international level tennis player and long distance runner, at the age of 24 I was diagnosed with chronic fatigue syndrome. As the only parent to a young child, this diagnosis was unacceptable to me. My athletic career had saturated my body with lactic acid and my internal organs were unable to handle the toxicity. Coupled with the trauma of a physically abusive marriage, my body was depleted of vital life force. It was in my darkest hour that I discovered the full spectrum infrared sauna.

This discovery and regular use of the full spectrum infrared sauna gave me the gift of my life. My body was able to detoxify the accumulation of lactic acid and relax out of the fight or flight state it had become accustomed to. After six months of use I was able to walk and engage in the normal everyday activities of a young mother. Today there is no evidence of chronic fatigue. I live in a healthy body filled with youthful vitality. I owe my life to the full spectrum infrared sauna and will be eternally grateful for the technological inspiration of NEOSAUNA. Kat D.

Virginia

Thank You NeoSauna, You Have Changed My Life

Living in New York with its harsh winters caused me several months of depression from lack of sun. Using sun beds as treatment worked to some degree but created concern from the standpoint of unhealthy rays. I found a great solution through an infrared sauna. Thank you NeoSauna, you have changed my life. Cheryl Fitzpatrick

New York, NY

One of the Best Investments We Made for Ourselves

My friend introduced us to infrared saunas. I started to look in January of this year. I searched a lot of websites and reading on infrared saunas. Discussing everything with your staff and my husband who was very hesitated about getting one, we decided on the Newport Pro. One of the best investments we made for ourselves. I was scared due to the fact after a month having the sauna, I found out I was allergic to cedar. To my very grateful relief, I kept on using the sauna with no allergic reaction! Even my husband loves to go into the sauna either with me or alone. I am very pleased with the sauna and thank you so much for a great product. Theresa Troy

Illinois

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